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医疗机构投诉管理办法
信息来源:大华彩票_大华彩票永久注册网址【官方网站】 begin-->宁波市卫生健康委员会 发布时间: 2018-07-29 发布机构: 中华人民共和国国家卫生健康委员会
文号: 中华人民共和国国家卫生健康委员会令 第3号 主题词:
【文字 】【 关闭窗口】保护视力色:

《yiliaojigoutousuguanlibanfa》yiyu2019nian2yue2rijingguojiaweishengjiankangweiweizhurenhuiyitaoluntongguo,xianyugongbu,zi2019nian4yue10riqishixing。

zhu ren maxiaowei   

大华彩票2019nian3yue6ri   

医疗机构投诉管理办法

diyizhang zong ze

diyitiao  weijiaqiangyiliaojigoutousuguanli,guifantousuchulichengxu,gaishanyiliaodahuacaipiao,baozhangyiliaoanquanheyihuanshuangfanghefaquanyi,weihuzhengchangyiliaozhixu,genju《yiliaojiufenyufanghechulitiaoli》《yiliaojigouguanlitiaoli》dengfalvfaguideguiding,zhidingbenbanfa。

diertiao  benbanfasuochengtousuguanli,shizhihuanzhejiuyiliaodahuacaipiaoxingwei、yiliaoguanli、yiliaozhilianganquandengfangmiancunzaidewentixiangyiliaojigoufanyingqingkuang,tichuyijian、jianyihuozhetousuqingqiu,yiliaojigoujinxingdiaocha、chulihejieguofankuidehuodong。

disantiao  benbanfashiyongyugejigeleiyiliaojigoudetousuguanli。

disitiao  guojiaweishengjiankangweifuzequanguoyiliaojigoutousuguanligongzuodejianduzhidao。

xianjiyishangdifangweishengjiankangzhuguanbumenfuzebenxingzhengquyuneiyiliaojigoutousuguanligongzuodejianduzhidao。

大华彩票diwutiao  yiliaojigoutousudejiedai、chuligongzuoyingdangguanche“yihuanzheweizhongxin”delinian,zunxunhefa、gongzheng、jishi、bianmindeyuanze。

diliutiao  yiliaojigouyingdanganzhaoguidingzuohaoxinxigongkaigongzuo,zhudongjieshoushehuijiandu。

diqitiao  yiliaojigouyingdangtigaoguanlishuiping,jiaqiangyiliaofengxianguanli,youhuadahuacaipiaoliucheng,gaishanjiuzhenhuanjing,tigaoyiliaodahuacaipiaozhiliang,fangfananquanyinhuan,jianshaoyiliaojiufenjitousu。

dibatiao  yiliaojigouyingdangzhidingzhongdayiliaojiufenshijianyingjichuzhiyuan,zuzhikaizhanxiangguandexuanchuan、peixunheyanlian,quebaoyifa、jishi、youxiaohuajiemaodunjiufen。

dijiutiao  yiliaojigouyingdangjiangtousuguanlinaruhuanzheanquanguanlitixi,dingqihuizong、fenxitousuxinxi,shuliyiliaoguanli、yiliaozhilianganquandeboruohuanjie,luoshizhenggaicuoshi,chixugaijinyiliaozhilianganquan。

dishitiao  yiliaojigouyingdangzuohaoyiliaojigoutousuguanliyuyiliaojiufenrenmindiaojie、xingzhengdiaojie、susongdengdexianjie。 

dierzhang zuzhiherenyuan

dishiyitiao  yiliaojigouzhuyaofuzerenshiyiliaojigoutousuguanlidediyizerenren。

erjiyishangyiliaojigouyingdangshezhiyihuanguanxibangongshihuozhezhidingbumen(yixiatongchengtousuguanlibumen)tongyichengdantousuguanligongzuo。qitayiliaojigouyingdangpeibeizhuan(jian)zhirenyuan,youtiaojiandeyekeyishezhitousuguanlibumen。

dishiertiao  erjiyishangyiliaojigouyingdangzhidingyimingyiliaojigoufuzerenfenguantousugongzuo,zhidao、guanliyiliaojigoutousuguanlibumendeyouguangongzuo。

大华彩票tousuguanlibumenlvxingyixiazhize:

大华彩票(yi)zuzhi、xiediao、zhidaobenyiliaojigoudetousuchuligongzuo;

(er)tongyishoulitousu,diaocha、heshitousushixiang,tichuchuliyijian,jishidafuhuanzhe;

(san)jianlihewanshantousudejiedaihechuzhichengxu;

大华彩票(si)canyuyiliaojigouyiliaozhilianganquanguanli;

(wu)kaizhanyihuangoutongjitousuchulipeixun,kaizhanyiliaofengxianfangfanjiaoyu;

(liu)dingqihuizong、fenxitousuxinxi,tichujiaqiangyugaijingongzuodeyijianhuozhejianyi,bingjiaqiangduculuoshi。 

jinpeibeitousuzhuan(jian)zhirenyuandeyiliaojigou,tousuzhuan(jian)zhirenyuanyingdangzhishaochengdanqiankuandierxiangzhize。

dishisantiao  yiliaojigoutousuguanlirenyuanyingdangjubeiyixiatiaojian:

大华彩票(yi)jubeilianghaodezhiyedaodehegongzuozerenxin;

(er)jubeiyidingdeyixue、guanlixue、faxue、xinlixue、lunlixue、shehuigongzuodengxuekezhishi,shuxiyiliaohetousuguanlixiangguanfalvfagui,yijiyiliaojigouguizhangzhidu;

大华彩票(san)shehuishiyingnenglijiaoqiang,juyoulianghaodeshehuirenjijiaowangnengli,jubeilianghaodegoutongnengliheyingbiannengli。

大华彩票dishisitiao  erjiyishangyiliaojigouyingdangjianliyiliaojigou、tousuguanlibumen、keshisanjitousuguanlijizhi,yiliaojigougebumen、gekeshiyingdangzhidingzhishao1mingfuzerenpeihezuohaotousuguanligongzuo。

yiliaojigougebumen、gekeshiyingdangdingqiduitousushejidefengxianjinxingpinggu,duitousuyinhuanjinxingmopai,duigaofayinhuantichuzhenduixingdefangfancuoshi,jiaqiangyuhuanzhegoutong,jishizuohaomaodunjiufenpaichahuajiegongzuo。

yiliaojigouyingdangguligongzuorenyuanzhudongshoujihuanzheduiyiliaodahuacaipiao、yiliaozhilianganquandengfangmiandeyijianhejianyi,tongguoguidingtujingxiangtousuguanlibumenhuozheyouguanzhinengbumenfanying。

dishiwutiao  erjiyishangyiliaojigouyingdangjianquantousuguanlibumenyulinchuang、huli、yijihehouqin、baoweidengbumendeliandongjizhi,tigaoyiliaozhiliang,baozhangyiliaoanquan,weihuzhengchangyiliaozhixu。

大华彩票dishiliutiao  yiliaojigouyingdangzhubujianlijianquanxiangguanjizhi,gulihexinashehuigongzuozhe、zhiyuanzhedengshuxiyixue、falvzhuanyezhishiderenyuanhuozhedisanfangzuzhicanyuyiliaojigoutousujiedaiyuchuligongzuo。

disanzhang  yihuangoutong

大华彩票dishiqitiao  yiliaojigouyingdangtigaoyiwurenyuanzhiyedaodeshuiping,zengqiangdahuacaipiaoyishihefalvyishi,zhuzhongrenwenguanhuai,jiaqiangyihuangoutong,nuligoujianhexieyihuanguanxi。

大华彩票dishibatiao  yiwurenyuanyingdangkeshouzhiyedaode,yihuanzheweizhongxin,reqing、naixin、xizhidizuohaobenzhigongzuo,baduihuanzhedezunzhong、lijieheguanhuaitixianzaiyiliaodahuacaipiaoquanguocheng。

dishijiutiao  yiliaojigouyingdangjianlijianquanyihuangoutongjizhi,wanshanyihuangoutongneirong,jiaqiangduiyiwurenyuanyihuangoutongjiqiaodepeixun,tigaoyihuangoutongnengli。

yiwurenyuanduihuanzhezaizhenliaoguochengzhongtichudezixun、yijianhejianyi,yingdangnaixinjieshi、shuoming,binganzhaoguidingjinxingchuli;duihuanzhejiuzhenliaoxingweitichudeyiwen,yingdangjishiyuyiheshi、zicha,bingyuhuanzhegoutong,rushishuomingqingkuang。

大华彩票diershitiao  yiwurenyuanyingdangzunzhonghuanzheyifaxiangyoudeyinsiquan、zhiqingquan、xuanzequandengquanli,genjuhuanzhebingqing、yuhoubutongyijihuanzheshijixuqiu,tuchuzhongdian,caiqushidangfangshijinxinggoutong。

yihuangoutongzhongyouguanzhenliaoqingkuangdezhongyaoneirongyingdangjishi、wanzheng、zhunquejirubingli,bingyouhuanzheqianziqueren。

diershiyitiao  yiliaojigoukeyijieheshijiqingkuang,zhidingyiliaofengxiangaozhiheshuqiantanhuazhidu,guifanjutiliucheng,yihuanzheyidongdefangshiheyuyanchongfengaozhihuanzhe,bingqudeqishumiantongyi。

大华彩票disizhang tousujiedaiyuchuli

diershiertiao  yiliaojigouyingdangjianlichangtong、bianjiedetousuqudao,zaiyiliaojigouxianzhuweizhigongbutousuchulichengxu、didian、jiedaishijianhelianxifangshi。

guliyiliaojigoujiaqiangyuqingjiance,jishizhangwohuanzhezaiqitaqudaodesuqiu。

diershisantiao  yiliaojigouyingdangshezhizhuanmendetousujiedaichangsuo,jiedaichangsuoyingdangtigongyouguanfalv、fagui、tousuchengxudengziliao,bianyuhuanzhechaxun。

大华彩票yiliaojigouyingdangcaiqucuoshi,baozhangtousuguanligongzuorenyuandehefaquanyiyurenshenanquan。

diershisitiao  yiliaojigoutousushixing“shousufuzezhi”,huanzhexiangyouguanbumen、keshitousude,jiedaitousudebumen、keshigongzuorenyuanyingdangreqingjiedai,duiyunenggoudangchangxiediaochulide,yingdangjinliangdangchangxiediaojiejue;duiyuwufadangchangxiediaochulide,jiedaidebumenhuozhekeshiyingdangzhudongjianghuanzheyindaodaotousuguanlibumen(hantousuguanlizhuan(jian)zhirenyuan,xiatong),budetuiwei、tangsai。

大华彩票diershiwutiao  tousujiedairenyuanyingdangrenzhentingquhuanzheyijian,naixinxizhidizuohaojieshigongzuo,bimianmaodunjihua;yingdangheshixiangguanxinxi,rushijiluhuanzhefanyingdeqingkuang,jishiliucunshumiantousucailiao。

diershiliutiao  huanzheyingdangyifawenmingbiaodayijianheyaoqiu,xiangyiliaojigoutousuguanlibumentigongzhenshi、zhunquedetousuxiangguanziliao,peiheyiliaojigoutousuguanlibumendediaochahexunwen,buderaoluanzhengchangyiliaozhixu,budeyouweifafanzuixingwei。

dancitousurenyuanshuliangyuanzeshangbuchaoguo5ren。chaoguo5rende,yingdangtuixuandaibiaojizhongfanyingsuqiu。

diershiqitiao  tousujiedairenyuanzaijiedaichangsuofaxianhuanzheyouzisha、zicanheqitaguojixingwei,huozhewuru、ouda、weixietousujiedairenyuandexingwei,yingdangjishicaiqukongzhihefangfancuoshi,tongshixianggonganjiguanbaojing,bingxiangdangdiweishengjiankangzhuguanbumenbaogao;duijiedaiguochengzhongfaxiandekenengjihuamaodun,yinqizhiananjian、xingshianjiandetousu,yingdangjishixiangdangdigonganjiguanbaogao,yifachuli。

大华彩票diershibatiao  yiliaojigoutousuguanlibumenjiedaotousuhuozheweishengjiankangzhuguanbumenjiaobandetousuhou,yingdangjishixiangdangshibumen、keshihexiangguanrenyuanlejie、heshiqingkuang,zaichaqingshishi、fenqingzerendejichushangtichuchuliyijian,bingfankuihuanzhe。

大华彩票tousushejidebumen、keshihexiangguanrenyuanyingdangjijipeihetousuguanlibumenkaizhantousushixiangdiaocha、heshi、chuligongzuo。

diershijiutiao  duifanfujiedaoxiangtonghuozhexiangsiwentidetousu,yiliaojigoutousuguanlibumenyingdanghuizongbingbaogaoyiliaojigoufuzeren,yiliaojigouduiyouguantousukeshiqingkuangyuyihebingdiaocha,duifaxiandeyinfatousudehuanjiehuozheduociyinfatousudeyiwurenyuanyingdanggenjudiaochajieguo,jishiyuyixiangyingchuli。

disanshitiao  yiliaojigoutousuguanlibumenyingdangjishichulitousu,nenggoudangchanghechachulide,yingdangjishichamingqingkuang;queyouchacuode,lijijiuzheng,bingdangchangxianghuanzhegaozhichuliyijian。

大华彩票shejiyiliaozhilianganquan、kenengweijihuanzhejiankangde,yingdanglijicaiqujijicuoshi,bimianhuozhejianqingduihuanzheshentijiankangdesunhai,fangzhisunhaikuoda。

qingkuangjiaofuza,xudiaocha、heshide,yibanyingdangyujiedaotousuzhiriqi5gegongzuorineixianghuanzhefankuixiangguanchuliqingkuanghuozhechuliyijian。

大华彩票shejiduogekeshi,xuzuzhi、xiediaoxiangguanbumengongtongyanjiude,yingdangyujiedaotousuzhiriqi10gegongzuorineixianghuanzhefankuichuliqingkuanghuozhechuliyijian。

大华彩票disanshiyitiao  duitousuyijingchuliwanbi,huanzheduiyiliaojigoudechuliyijianyouzhengyibingnenggoutigongxinqingkuanghezhengjucailiaode,anzhaotousuliuchengzhongxinyuyichuli。

disanshiertiao  tousuneirongshejiyiliaojiufende,yiliaojigouyingdanggaozhihuanzheanzhaoyiliaojiufenchulidexiangguanfalvfaguideguiding,jijixieshang;bunengxieshangjiejuede,yindaohuanzhetongguodiaojie、susongdengtujingjiejue,bingzuohaojieshishudaogongzuo。

大华彩票disanshisantiao  tousushejiyiliaojigougongzuorenyuanweifaweijiwentide,tousuguanlibumenyingdangjishiyijiaoxiangguanzhinengbumenyifayiguichuli。

disanshisitiao  shuyuxialieqingxingzhiyidetousu,tousuguanlibumenbuyuchuli,danyingdangxianghuanzheshuomingqingkuang,gaozhixiangguanchuliguiding:

(yi)huanzheyijiutousushixiangxiangrenminfayuanqisudehuozhexiangdisanfangshenqingdiaojiede;

(er)huanzheyijiutousushixiangxiangweishengjiankangzhuguanbumenhuozhexinfangbumenfanyingbingzuochuchulide;

大华彩票(san)meiyoumingquedetousuduixianghejutishishide;

(si)tousuneirongyijingshejizhiananjian、xingshianjiande;

(wu)qitabushuyutousuguanlibumenzhiquanfanweidetousu。

大华彩票disanshiwutiao  fashengzhongdayiliaojiufende,yiliaojigouyingdanganzhaoguidingxiangsuozaidixianjiyishangdifangweishengjiankangzhuguanbumenbaogao。weishengjiankangzhuguanbumenjiedaobaogaohou,yingdangjishilejiezhangwoqingkuang,yindaoyihuanshuangfangtongguohefatujingjiejuejiufen。

disanshiliutiao  yiliaojigouyingdangbaohuyutousuxiangguandehuanzheheyiwurenyuanyinsi,tuoshanyingduiyuqing,yanjinfabuweibeihuozhekuadashishi、xuanrantousuchuliguochengdexinxi。

disanshiqitiao  yiliaojigouyingdangjianlijianquantousudangan,lijuanguidang,liudangbeicha。

大华彩票yiliaojigoutousudanganyingdangbaokuoyixianeirong:

(yi)huanzhejibenxinxi;

(er)tousushixiangjixiangguanzhengmingcailiao;

大华彩票(san)diaocha、chulijifankuiqingkuang;

大华彩票(si)qitayutousushixiangyouguandecailiao。

disanshibatiao  yiliaojigougongzuorenyuanyouquanduiyiliaojigouguanli、dahuacaipiaodenggexianggongzuotichuyijian、jianyi,yiliaojigoujitousuguanlidengyouguanbumenyingdangyuyizhongshi,bingjishichuli、fankui。

linchuangyixiangongzuorenyuan,duiyufaxiandeyaopin、yiliaoqixie、shui、dian、qidengyiliaozhilianganquanbaozhangfangmiandewenti,yingdangxiangtousuguanlibumenhuozheyouguanzhinengbumenfanying,tousuguanlidengyouguanbumenyingdangjishichuli、fankui。

diwuzhang jianduguanli

disanshijiutiao  xianjiyishangdifangweishengjiankangzhuguanbumenyingdangjiaqiangduibenxingzhengquyuneiyiliaojigoutousuguanligongzuodejiandujiancha,jiaqiangrichangguanlihekaoping。

disishitiao  xianjiyishangdifangweishengjiankangzhuguanbumenyingdangshouji、fenxibingfankuibenxingzhengquyuyiliaojigoutousujiyiliaojiufenxiangguanxinxi,zhidaoyiliaojigougaijingongzuo,tigaoyiliaodahuacaipiaozhiliang。

disishiyitiao  duizaiyiliaojigoutousuguanlizhongbiaoxianyouxiu、youxiaoyufangzhongdaquntixingshijianhuozheqitayanzhonghouguofashengdeyiliaojigoujiyouguanrenyuan,weishengjiankangzhuguanbumenyingdangyuyibiaoyang。

duixingzhengquyuneiweianzhaoguidingkaizhantousuguanligongzuodeyiliaojigou,weishengjiankangzhuguanbumenyingdangtongbaopiping,bingduiyiliaojigouzhuyaofuzerenjinxingyuetan。

大华彩票disishiertiao  yiliaojigouyingdangguifantousuguanligongzuo,dingqitongjitousuqingkuang,tongjijieguoyingdangyunianzhongkaohe、yishidingqikaohe、yidekaoping、pingyoupingxiandengxiangjiehe。

diliuzhang falvzeren

大华彩票disishisantiao  yiliaojigouweijianlitousujiedaizhidu、weishezhitongyitousuguanlibumenhuozhepeibeizhuan(jian)zhirenyuan,huozheweianguidingxiangweishengjiankangzhuguanbumenbaogaozhongdayiliaojiufende,youxianjiyishangdifangweishengjiankangzhuguanbumenanzhao《yiliaojiufenyufanghechulitiaoli》disishiqitiaodeguidingjinxingchuli。

大华彩票disishisitiao  yiliaojigouweifanbenbanfaguiding,youxialieqingxingzhiyide,youxianjiyishangdifangweishengjiankangzhuguanbumenzelingxianqizhenggai;yuqibugaide,jiyujinggao,bingchuyiyiwanyuanyixiafakuan;zaochengyanzhonghouguode,chuyiyiwanyuanyishangsanwanyuanyixiafakuan,bingduiyiliaojigouzhuyaofuzeren、zhijiefuzedezhuguanrenyuanheqitazhijiezerenrenyuanyifajiyuchufen:

(yi)weizhidingzhongdayiliaojiufenshijianyingjichuzhiyuande;

大华彩票(er)tousuguanlihunluande;

(san)weianguidingjianlijianquanyihuangoutongjizhide;

(si)weianguidingjishichulitousubingfankuihuanzhede;

大华彩票(wu)duijiedaiguochengzhongfaxiandekenengjihuamaodun,yinqizhiananjian、xingshianjiandetousu,weijishixiangdangdigonganjiguanbaogaode;

(liu)fabuweibeihuozhekuadashishi、xuanranshijianchuliguochengdexinxide。

大华彩票disishiwutiao  yiwurenyuanxielutousuxiangguanhuanzheyinsi,zaochengyanzhonghouguode,youxianjiyishangdifangweishengjiankangzhuguanbumenanzhao《zhiyeyishifa》《hushitiaoli》dengfalvfaguideyouguanguidingchuli。

disishiliutiao  xianjiyishangdifangweishengjiankangzhuguanbumenzaiyiliaojigoutousuguanligongzuozhong,weianguidinglvxingzhize,zaochengyanzhonghouguode,yifaduizhijiefuzedezhuguanrenyuanheqitazhijiezerenrenyuanjiyuchufen;gouchengfanzuide,yifazhuijiuxingshizeren。

diqizhang fu ze

disishiqitiao  benbanfasuochenghuanzhe,baokuohuanzhejiqijinqinshu、weituodailiren、fadingdailiren、peitonghuanzhejiuyirenyuandengyouguanrenyuan。

disishibatiao  shengjiweishengjiankangzhuguanbumenkeyigenjubenbanfa,jiehebendijutiqingkuangzhidingshishixize。

大华彩票disishijiutiao  zhongyiyiliaojigoudetousuguanligongzuoyouzhongyiyaozhuguanbumenfuze。

diwushitiao  benbanfazi2019nian4yue10riqishixing。

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